Using the App

7 articles

Changing your Spark Driver™ app settings

App settings. App settings, such as notifications and permissions, can be reviewed and updated in the Settings menu on your device. You can set up your Spark Driver™ app settings to manage permission…

Updated by Dave Jurgens

Accessing your metrics

The My Metrics tab lets you see if you are meeting Service Level Standards. My Metrics information is visible after 10 trips. If you want to view your metrics, you can follow these steps: On iOS, tap…

Updated

Updating your Spark Driver™ app

If you’d like to update your app, you can follow these steps: Go to the App Store or Google Play on your device. Search for “ Spark Driver.”. Press the Spark Driver icon. Press the UPDATE button. If…

Updated by Dave Jurgens

Using the Report an Issue feature in the app

You can use the Report an Issue feature to report issues with the Spark Driver™ app, offers, or earnings or share suggestions and feedback about your app experience, like layout, navigation, or featu…

Updated by Spark Driver Resources

Updating driver’s license and auto insurance

Contacting a Driver Support agent won’t speed up the review of your insurance upload. To avoid possible delays, make sure your insurance document meets all criteria, including a name that matches you…

Updated by Spark Driver Resources

Issues with confirming arrival at the store or customer location

You can take these steps if you’re unable to check-in at the store or customer’s location: Confirm you’re using the latest version of the Spark Driver™ app. Make sure the location settings are enable…

Updated by Dave Jurgens

Signing out

If you’d like to sign out of the app, you can follow these steps: on iOS: tap MORE on the bottom-right, . tap SETTINGS , . tap SIGN OUT. . on Android: tap the menu icon on the top left, . tap SETTING…

Updated