Updating driver’s license and auto insurance

Updated by Dave Jurgens

You can update your driver’s license and auto insurance by logging in to your Spark Driver™ profile and following the prompts as shown. 

As of March 2025, based on location, you will be prompted to provide your REAL ID or Social Secuity Card in the Spark Driver app. You can review the REAL ID FAQs below for more information.

Getting started

  1. You can log in to your Spark Driver profile. This will be the login you created when you first signed up on the Spark Driver app website. 
  2. You can select Personal Documents.
  3. You can then choose to either edit Auto Insurance or Driver's License.

Edit auto insurance

  1. You can select the Edit icon next to Auto Insurance.
  2. You can upload an image of your auto insurance and provide the expiration date.

Update driver's license

  1. You can select the Edit icon next to Driver's License.
  2. You can update your driver's license information (driver's license number, state, and expiration date).
    1. Driver Support can't update REAL ID-compliant driver's license information. For more information on REAL ID, you can review the optional FAQs below.
REAL ID
What is REAL ID?
In 2005, the REAL ID Act was established by Congress, mandating that driver's licenses and identification cards from U.S. States and territories meet certain standards for entry into certain Federal locations. Now, Spark Driver requries the same. For more information, the driver can check out the FAQ section on the REAL ID website.
You have a valid driver's license. Is that a REAL ID?
Not necessarily. A REAL ID is a state-issued identification card or driver's license that meets certain security standards set by the U.S. Department of Homeland Security.
How can I check if my driver's license is a REAL ID?
A small star in the upper-right corner of the ID indicates it's a REAL ID.
How can I obtain a REAL ID if I don't have one?
For specific instructions, you can visit your state's Department of Motor Vehicle (DMV) or licensing agency website, as requirements and procedures may vary by state.
You can also visit the Department of Homeland Security, locate the REAL ID interactive map, and select a state for detailed instructions.
What if I have a REAL ID identification card, but not a REAL ID-compliant driver's license?
A REAL ID identification card is not the same as a REAL ID driver's license. A REAL ID identification card will not meet platform requirements.
What if I don't upload or obtain a REAL ID?
Starting in March 2025, you won't be able to turn on Spark Now until your valid REAL ID-compliant driver's license is uploaded. Alternatively, you may also upload an image of the front and back of your Social Security Card in place of a REAL ID.
Note: The Real ID-compliant driver's license (or Social Security Card) will be uploaded in-app, not through your driver profile.
How do I get a new copy of my Social Security card?
You can visit the Social Security website for how to apply for a Social Security card.

Expired Auto Insurance

If your auto insurance has expired, you won't be able to turn on Spark Now until you update your profile with valid insurance policy information. You can update your insurance information by taking these steps:  

  1. Log in to your Spark Driver profile.
  2. You will see a notification at the top of your screen that says your auto insurance is expired. You can tap Upload to add proof of your current auto insurance.  
  3. Tapping the Upload a Photo button will allow you to provide an image of your insurance policy.
    1. You can upload an image from your photo library, take a new photo, or upload a file from your mobile device.
  4. When you have successfully uploaded your updated auto insurance, you can add the insurance expiration date and tap Submit.
  5. Tapping Submit will bring you to a confirmation screen explaining that your auto insurance policy document was uploaded and is pending verification.
    1. If approved, you will receive confirmation via text and email that your proof of auto insurance has been accepted. Your access to Spark Now will also be restored after approval. 

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