Enrolling on the Spark Driver™ platform

Spark Driver™ app notifications and communication preferences

Sharing your location

Viewing and changing your delivery zone

Turning on Spark Now

Understanding offer types

Accepting an offer

Logging into the Spark Driver™ app

How to apply for OnePay Cash

About your earnings

Earnings FAQ

Viewing your earnings

How to switch earnings accounts

Rewards Program

Spark Driver Rewards FAQ

2025 Driver Tax Documents

Receiving offers

Reviewing your trips

Selecting your default navigation app

Signing out

Turning off Spark Now

Vehicle details

Viewing California driver info

Updating driver’s license and auto insurance

Changing your Spark Driver™ app settings

Updating your Spark Driver™ app

Using the Report Issue feature in the app

Real-time identity verification

Accessing your metrics

Customer labels and scanning

Picking up an order

Delivering on the Spark Driver™ app

Delivering to different location types

Delivering an order with alcohol

Delivering cold and flu medicine orders with Dextromethorphan

Forgotten, mixed up, or missing items

Items rejected by customer

Delivery FAQs

Cancel a trip

Shopping an order

Shopping for items out of sequence

Produce and meat shopping

Checking out Shopping & Delivery orders

Bagging and boxing tips

Shopping FAQs

Communicating with customers

Items found during Shopping & Delivery orders

Pharmacy order delivery FAQ

How to deliver a Customer return offer

Returning an order

Canceled order due to product safety concerns

Customer Return FAQs

Error messages & alerts

App issues

Issues with confirming arrival at the store or customer location

Driver Support options

Reporting safety incidents or customer conduct concerns

General FAQs

Account under review and deactivation FAQs

Spill cleanup information

State by state alcohol certification information

State and local government notices