Returns

4 articles

How to deliver a Customer return offer

Customer return offers are like Delivery offers, but they work in reverse. In this case, returns will be picked up from the customer and delivered back to the store. If you accept a Customer return o…

Updated 2 years ago by Nichole Lee

Canceled order due to product safety concerns

Some orders include items that must be delivered within a set timeframe due to food or product safety guidelines. These time- or temperature-sensitive items may include: Cold foods (milk, eggs, ice c…

Updated 4 months ago by Spark Driver Resources

Starting a return for an order

Here is some helpful information on returning an order if you’re unable to complete a delivery for any reason. For instance, if the customer is not home to accept the delivery, or the delivery is rejected by the customer.

Updated 1 month ago by Spark Driver Resources

Customer Return FAQs

What is a Customer return order? Customer return orders are picked up from customers’ homes or businesses and are returned to a designated local store.. How can I tell if an offer is for a return ord…

Updated 2 years ago

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Returns

​How to deliver a Customer return offer

Canceled order due to product safety concerns

Starting a return for an order

Customer Return FAQs

Contact

How to deliver a Customer return offer