Enrolling on the Spark Driver™ platform

Logging into the Spark Driver™ app

Spark Driver™ app notifications and communication preferences

Sharing your location

Viewing and changing your delivery zone

Understanding offer types

Accepting an offer

Using Spark Now

Receiving offers

Reviewing your trips

Selecting your default navigation app

Signing out

Viewing or changing your vehicle details

Viewing California driver info

Updating driver’s license and auto insurance

Changing your Spark Driver™ app settings

Updating your Spark Driver™ app

Using the Report an Issue feature in the app

Real-time identity verification

Accessing your metrics

Customer labels and scanning

Picking up an order

Delivering on the Spark Driver™ app

Delivering to different location types

Delivering an order with alcohol

Delivering cold and flu medicine orders with Dextromethorphan

Items rejected by customer

Forgotten, mixed up, or missing items

Cancel a trip

Delivery FAQs

Shopping an order

Shopping for items out of sequence

Produce and meat shopping

Communicating with customers

Checking out Shopping & Delivery orders

Bagging and boxing items for orders

Quantity Found metric for Shopping & Delivery orders

Pharmacy order delivery FAQ

Shopping FAQs

Canceled order due to product safety concerns

Starting a return for an order

How to deliver a Customer return offer

Customer Return FAQs

App issues

Error messages & alerts

Issues with confirming arrival at the store or customer location

Reporting safety incidents or customer conduct concerns

Driver Support options

General FAQs

Account under review and deactivation FAQs

Spill cleanup information

State by state alcohol certification information

State and local government notices

Spark Driver Rewards (Tier 1 and Tier 2)

Spark Driver Rewards FAQ (Silver, Gold, and Sapphire)