Shopping & Delivery

11 articles

Shopping & Delivery Overview

About Shopping & Delivery trips. Shopping & Delivery trips allow you to shop for and deliver customer orders using the Spark Driver™ app. Shopping details may vary depending on the retailer shown on…

Updated by Austin Kelly

Shopping a Walmart order

Locating an item. Interactive store map. The interactive store map can be used to help locate items. The zoom feature allows the map to be moved to better understand a store’s layout. Item location d…

Updated by Austin Kelly

Shopping a Sam's order

Packaged and bundled items. Some items may be packaged together and priced as a bundle. Individual items are not available to be selected separately from a bundle. Pickup tickets / pull cards. Some i…

Updated by Austin Kelly

Shopping for items out of sequence

The Spark Driver™ app shows items in an optimized order for easy store navigation, but you can shop for items in any order you like. After you arrive at the store, it can be helpful to review the Sho…

Updated by Spark Driver Resources

Produce and meat shopping

Shopping produce items. Weighing produce items. If you’re prompted to weigh an item, a WEIGH ITEM button will show on the Find Item screen within the app. Digital and regular scales found at the stor…

Updated by Spark Driver Resources

Communicating with customers

During shopping - Once you have picked the first item, you can choose to chat with the customer. During delivery - If you’d like to call or message a customer during a delivery, you can contact the customer by pressing the Contact button.

Updated

Checking out Shopping & Delivery orders

Checking out at a Walmart store. If you’ve finished shopping for all the items in an order, the app will walk you through the checkout process. The order is prepaid, so it is not necessary to scan cu…

Updated

Bagging and boxing items for orders

Bagging and boxing at checkout. Bagging and boxing items can help keep orders organized. Walmart orders are typically bagged. Sam’s Club orders are typically boxed. In most states, the Spark Driver™…

Updated by Spark Driver Resources

Quantity Found metric for Shopping & Delivery orders

Items Found During Shopping & Delivery orders The Items found metric is specific to Shopping & Delivery orders. This metric gives you information on the percentage of times you either found the item…

Updated

Pharmacy order delivery FAQ

Arrival & Pickup. Can I pick up a pharmacy order through the drive-thru?. No, the pharmacy order can only be picked up at the pharmacy counter inside the store. To save some time, you can use the “Ph…

Updated by Spark Driver Resources

Shopping FAQs

Shopping offers appear in the Spark Driver™ app on the Home screen. Shopping offers give you the option to shop and deliver customer orders. No special sign-up is needed. The offers will be marked Sh…

Updated by Spark Driver Resources