Shopping & Delivery

9 articles

Shopping an order

Tips for locating an item at a Walmart store. For each item a customer requests, you can view a picture of the item along with the aisle number, section number, and modular number. Sometimes you may…

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Shopping for items out of sequence

The Spark Driver™ app shows items in an optimized order for easy store navigation, but you can also shop for items in any order you like. Once you’ve arrived at the store, it’s helpful to review the…

Updated by Nichole Lee

Produce and meat shopping

Weighing produce items. You will know when an item is weighable when you see the WEIGH ITEM button on the Find Item screen on the app. Digital and regular scales found at the store can be used to get…

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Checking out Shopping & Delivery orders

Checking out at a Walmart store. If you’ve finished shopping for all the items in an order, the app will walk you through the checkout process. The order is prepaid, so it is not necessary to scan cu…

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Bagging and boxing tips

Here’s some helpful info about bagging and boxing: Do customers expect their items to be bagged (Walmart orders)/ boxed (Sam’s orders)? Most customers expect their items to be bagged/boxed. If a cust…

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Shopping FAQs

Shopping offers appear in the Spark Driver™ app on the Home screen. Shopping offers give you the option to shop and deliver customer orders. No special sign-up is needed. The offers will be marked Sh…

Updated by Lainey Howard

Communicating with customers

During shopping - Once you have picked the first item, you can choose to chat with the customer. During delivery - If you’d like to call or message a customer during a delivery, you can contact the customer by pressing the Contact button.

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Items found during Shopping & Delivery orders

Items Found During Shopping & Delivery orders The Items found metric is specific to Shopping & Delivery orders. This metric gives you information on the percentage of times you either found the item…

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Pharmacy order delivery FAQ

Arrival & Pickup. Can I pick up a pharmacy order through the drive-thru?. No, the pharmacy order can only be picked up at the pharmacy counter inside the store. To save some time, you can use the “Ph…

Updated by Lainey Howard